Privacy Policy
Controller: digicredo GmbH, Greyerzstrasse 79, 3013 Bern, Switzerland
Contact: privacy@digicredo.com
Effective date: 25 February 2026
1. Scope
This privacy policy applies to the website and related services provided by digicredo GmbH. It explains which personal data we process, for what purposes, on which legal basis, and which rights data subjects have.
2. Hosting
Our website is hosted by Hostinger. Hostinger uses a global Content Delivery Network (CDN) to deliver the website. When visiting the website, only technically necessary server log data is processed (e.g., IP address, timestamp, requested resource). Processing is based on our legitimate interest in the secure and reliable operation of the website. A Data Processing Agreement (DPA) is in place with Hostinger.
3. Processed Data and Purposes
Payment Processing
Purchases are processed through an authorized payment partner acting as Merchant of Record. This partner processes payment data independently under its own responsibility. We do not store or process payment information on our website.
Data we receive from the payment partner:
- Name
- Email address
- Country
- Product purchased
Invoices and license keys:
When you enter your purchase email on our website, we use it solely to send license keys or — if provided by the payment partner — your invoices. Invoices are created and managed exclusively by the payment partner.
Retention:
Order data received from the payment partner is retained only as long as necessary for license management or to comply with statutory retention obligations (typically 10 years).
Software Activation
During initial activation, the software connects once to our server. We process:
- license key
- associated email address
Purpose:
- validating the license
- providing an automated service for resending lost license keys
No telemetry, no repeated verification, and no usage tracking occur. After activation, no further communication with our server takes place.
Download Statistics
To ensure system security and prevent abuse, we log:
- IP address
- date, time, and downloaded version
Legal basis: our legitimate interest under Art. 6(1)(f) GDPR. Data is stored exclusively on our server and not shared with third parties.
Contact Requests
If you contact us by email, we process:
- your email address
- your message
Data is used solely to respond and is deleted afterward unless legal retention obligations apply.
4. Cookies
We do not use tracking or marketing cookies.
Cookies in use:
- Functional cookies: A technical cookie (24 hours) to store regional preferences.
- Payment‑related cookies: Necessary cookies set by the payment partner for secure payment processing.
5. Legal Bases and Retention
Legal bases:
- contract performance (Art. 6(1)(b) GDPR)
- legitimate interests (Art. 6(1)(f) GDPR)
- consent (Art. 6(1)(a) GDPR), if tracking is introduced in the future
Retention:
- order data: retained as required by law (generally 10 years)
- server logs: retained according to Hostinger’s policies
- contact requests: deleted after completion
6. Third‑Party Providers and Security
- The payment partner processes transaction‑related data independently.
- Hostinger processes server log data and provides infrastructure.
- Data may be transferred outside Switzerland or the EU; appropriate safeguards apply.
- Data is only shared when legally permitted.
We implement technical and organizational measures to protect personal data.
7. Data Subject Rights
You have the right to request access, rectification, deletion, restriction, objection, and data portability. Contact: privacy@digicredo.com
8. Data Protection Officer
No Data Protection Officer has been appointed. An appointment will be made if legally required.
9. Changes
This privacy policy may be updated. The current version is available on our website.